Help Center

Please use the below form. You can also call customer service on +1 (973) 435-3638.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

1. What is PrizmaCrystal?

2. Do you sell to both businesses and individual customers?

3. Do you offer bulk or wholesale orders?

4. Can I purchase crystals in small quantities?

5. What can I use PrizmaCrystal products for?

6. Are your products suitable for jewellery manufacturers?

7. How can I place a B2B or bulk order?

8. Do you provide different colours, sizes, and designs?

9. How do I choose the right crystal for my project?

10. How do I know the product will look like the images?

11. Do you offer support if I have questions about a product?